# Commonwealth Bank of Australia

Summary updated: 2026-10-02T10:26:14.631013Z
Canonical: https://finbar.com/research/companies/commonwealth-bank-of-australia

## Overview

Commonwealth Bank of Australia (CBA) is a banking and financial services company whose principal markets are Australia and New Zealand. Its businesses span retail and business banking, institutional banking and markets, and ASB in New Zealand. Services include personal and business banking, home lending, investing, equities trading, and financing and banking for corporate, institutional and government clients. [1](https://app.finbar.com/go?id=P155654135)[2](https://app.finbar.com/go?id=P155654141)[3](https://app.finbar.com/go?id=P155654834)[4](https://app.finbar.com/go?id=P155654854)[5](https://app.finbar.com/go?id=P155654866)

CBA describes its purpose as “Building a brighter future for all.” [6](https://app.finbar.com/go?id=P155654137) For the financial year ended 30 June 2026, it reported A$30.153 billion in revenue from ordinary activities and 18.6 million customers. [7](https://www.commbank.com.au/content/dam/commbank-assets/investors/2026/CBA-2026-Full-Year-Results-Profit-Announcement.pdf)[8](https://app.finbar.com/go?id=P155654118) A secondary company-data listing reports 55,009 employees as of 30 June 2026. [9](https://stockanalysis.com/quote/asx/CBA/employees/)
[1](https://app.finbar.com/go?id=P155654135)[2](https://app.finbar.com/go?id=P155654141)[3](https://app.finbar.com/go?id=P155654834)[4](https://app.finbar.com/go?id=P155654854)[5](https://app.finbar.com/go?id=P155654866)[6](https://app.finbar.com/go?id=P155654137)[8](https://app.finbar.com/go?id=P155654118)[7](https://www.commbank.com.au/content/dam/commbank-assets/investors/2026/CBA-2026-Full-Year-Results-Profit-Announcement.pdf)[9](https://stockanalysis.com/quote/asx/CBA/employees/)

## Products & services

Commonwealth Bank of Australia’s FY2026 disclosures describe personal and private banking products spanning everyday accounts, home lending and investment services, including NetBank online banking, the CommBank app, CommSec Pocket investing and CommBank Yello rewards. The app includes money-management tools such as Bill Sense, Cash Flow View, Category Budgets, Goal Tracker, Money Plan and Smart Savings; CBA reported 9.7 million app customers in June 2026. [3](https://app.finbar.com/go?id=P155654834)[10](https://app.finbar.com/go?id=T17948204)[11](https://app.finbar.com/go?id=P155658835)[12](https://app.finbar.com/go?id=P155672388)

Home-loan services include digital identity checks, automated credit decisions, digital onboarding and settlement tracking, self-service loan management and mortgage discharge through NetBank. CBA reported that about 96% of retail home loans were settled digitally. Business Banking offers products including Stream Working Capital, Business Online Saver, Business Visa, Better Business Loan and Business Overdraft, as well as equities trading and margin lending through CommSec. [13](https://app.finbar.com/go?id=P155672365)[14](https://app.finbar.com/go?id=P155672374)[15](https://app.finbar.com/go?id=P155672380)[16](https://app.finbar.com/go?id=P155654837)[17](https://app.finbar.com/go?id=P155672339)[18](https://app.finbar.com/go?id=P155672344)

For large corporate, institutional and government clients, CBA provides financing and banking; its institutional services include transaction banking, trade and commodities, and financial markets and risk-management services. CBA also lists home, contents, car and health insurance among its consumer offerings. In FY2026, the retail, business and institutional banking segments contributed 51%, 41% and 11% of Group profit, respectively; these are segment—not individual product—contributions. [4](https://app.finbar.com/go?id=P155654854)[19](https://www.commbank.com.au/institutional/client-solutions/corporate-and-institutional-transaction-banking.html)[20](https://www.commbank.com.au/institutional/client-solutions/carbon-trade-and-commodities.html)[21](https://www.commbank.com.au/institutional/client-solutions/financial-markets-and-risk-management.html)[22](https://www.commbank.com.au/insurance.html)[23](https://app.finbar.com/go?id=T17946674)[24](https://app.finbar.com/go?id=P155654838)[25](https://app.finbar.com/go?id=P155654855)[26](https://app.finbar.com/go?id=P155654852)
[3](https://app.finbar.com/go?id=P155654834)[10](https://app.finbar.com/go?id=T17948204)[11](https://app.finbar.com/go?id=P155658835)[12](https://app.finbar.com/go?id=P155672388)[13](https://app.finbar.com/go?id=P155672365)[14](https://app.finbar.com/go?id=P155672374)[15](https://app.finbar.com/go?id=P155672380)[16](https://app.finbar.com/go?id=P155654837)[17](https://app.finbar.com/go?id=P155672339)[18](https://app.finbar.com/go?id=P155672344)[4](https://app.finbar.com/go?id=P155654854)[19](https://www.commbank.com.au/institutional/client-solutions/corporate-and-institutional-transaction-banking.html)[20](https://www.commbank.com.au/institutional/client-solutions/carbon-trade-and-commodities.html)[21](https://www.commbank.com.au/institutional/client-solutions/financial-markets-and-risk-management.html)[22](https://www.commbank.com.au/insurance.html)[23](https://app.finbar.com/go?id=T17946674)[24](https://app.finbar.com/go?id=P155654838)[25](https://app.finbar.com/go?id=P155654855)[26](https://app.finbar.com/go?id=P155654852)[19](https://www.commbank.com.au/institutional/client-solutions/corporate-and-institutional-transaction-banking.html)[20](https://www.commbank.com.au/institutional/client-solutions/carbon-trade-and-commodities.html)[21](https://www.commbank.com.au/institutional/client-solutions/financial-markets-and-risk-management.html)[22](https://www.commbank.com.au/insurance.html)

## Geographic presence

Commonwealth Bank of Australia’s primary operating market is Australia, with a substantial New Zealand banking business conducted through wholly owned subsidiary ASB Bank. Its geographic financial reporting also identifies an “Other Overseas” category. [27](https://app.finbar.com/go?id=P155658217)

In FY2026, interest income on loans and other receivables was A$47.175 billion in Australia, A$5.619 billion in New Zealand and A$1.158 billion in Other Overseas—about 87.4%, 10.4% and 2.1%, respectively, of this loan-interest total. These figures describe loan interest, not shares of total Group revenue. [28](https://app.finbar.com/go?id=T17947204)

Within Australia, the bank reports that over 40% of its branch network is in regional areas. Its Bank@Post partnership provides access through more than 3,300 Australia Post outlets, including in regional and remote communities. [29](https://app.finbar.com/go?id=P155654588) Internationally, CBA lists a presence in Indonesia, Japan, Singapore, India, Vietnam, Mainland China and Hong Kong SAR, as well as New Zealand, the United Kingdom, the Netherlands and the United States. [30](https://www.commbank.com.au/about-us/our-company/international-branches/asia.html) [31](https://www.commbank.com.au/about-us/our-company/international-branches/north-america.html) [32](https://www.commbank.com.au/about-us/our-company/international-branches/europe.html) [33](https://www.commbank.com.au/about-us/our-company/international-branches/european-union.html)
[27](https://app.finbar.com/go?id=P155658217)[28](https://app.finbar.com/go?id=T17947204)[28](https://app.finbar.com/go?id=T17947204)[28](https://app.finbar.com/go?id=T17947204)[29](https://app.finbar.com/go?id=P155654588)[30](https://www.commbank.com.au/about-us/our-company/international-branches/asia.html)[31](https://www.commbank.com.au/about-us/our-company/international-branches/north-america.html)[32](https://www.commbank.com.au/about-us/our-company/international-branches/europe.html)[33](https://www.commbank.com.au/about-us/our-company/international-branches/european-union.html)

## Business segments

Commonwealth Bank of Australia reports five operating segments. In FY2026, Retail Banking Services provided personal and private banking, including everyday banking, home-buying and investing services, and represented approximately 45.6% of group operating income. Business Banking served business, corporate and agribusiness customers and included CommSec equities trading and margin lending; it contributed approximately 33.3%. [34](https://app.finbar.com/go?id=P155657020)[35](https://app.finbar.com/go?id=P155657022)[36](https://app.finbar.com/go?id=P155657033)

Institutional Banking and Markets provides financing and banking services to large corporate, institutional and government clients, including transaction banking, capital markets and risk management, and accounted for approximately 9.8% of operating income. New Zealand comprises ASB-branded banking and funds-management activities serving personal, business and rural customers, contributing approximately 10.0%. Corporate Centre and Other covers central investments, group-wide costs and support activities, and contributed approximately 1.3%. [37](https://app.finbar.com/go?id=P155657024)[38](https://app.finbar.com/go?id=P155657026)[39](https://app.finbar.com/go?id=P155657028)[36](https://app.finbar.com/go?id=P155657033)

Percentages are approximate shares of FY2026 total operating income, calculated from reported segment figures; they are not shares of profit. [36](https://app.finbar.com/go?id=P155657033)
[34](https://app.finbar.com/go?id=P155657020)[35](https://app.finbar.com/go?id=P155657022)[36](https://app.finbar.com/go?id=P155657033)[37](https://app.finbar.com/go?id=P155657024)[38](https://app.finbar.com/go?id=P155657026)[39](https://app.finbar.com/go?id=P155657028)

## Company history

Established under the Commonwealth Bank Act 1911, the Commonwealth Bank began operations in 1912, with its first branch opening in Melbourne on 15 July. In 1931 it merged with the government-owned Savings Bank of New South Wales and acquired Western Australia’s State Savings Bank. The separation of central banking functions in 1960 led to the creation of the Reserve Bank of Australia, while the Commonwealth Banking Corporation continued as a commercial bank. [40](https://www.commbank.com.au/about-us/our-company/history/1912-1990.html) [41](https://www.commbank.com.au/about-us/our-company/history/amalgamations.html) [42](https://unreserved.rba.gov.au/pages/bankhistory)

The bank introduced Bankcard in 1974, Keycard in 1981 and EFTPOS in 1984. It expanded into New Zealand through its 1989 acquisition of a majority stake in ASB Bank, later taking full ownership in 2000. Privatisation began in 1991 and was completed in 1996; meanwhile, NetBank launched in 1997. The 2000 acquisition of Colonial Limited broadened its financial-services businesses, followed by the 2008 acquisition of Bankwest. [43](https://www.commbank.com.au/about-us/our-company/history/1960-1991.html) [44](https://www.commbank.com.au/about-us/our-company/history/1991-onwards.html) [41](https://www.commbank.com.au/about-us/our-company/history/amalgamations.html)
[40](https://www.commbank.com.au/about-us/our-company/history/1912-1990.html)[41](https://www.commbank.com.au/about-us/our-company/history/amalgamations.html)[42](https://unreserved.rba.gov.au/pages/bankhistory)[43](https://www.commbank.com.au/about-us/our-company/history/1960-1991.html)[44](https://www.commbank.com.au/about-us/our-company/history/1991-onwards.html)

## Sources

1. [Commonwealth Bank of Australia — Full financial report (2026 Y), p4](https://app.finbar.com/go?id=P155654135)
2. [Commonwealth Bank of Australia — Full financial report (2026 Y), p4](https://app.finbar.com/go?id=P155654141)
3. [Commonwealth Bank of Australia — Full financial report (2026 Y), p24](https://app.finbar.com/go?id=P155654834)
4. [Commonwealth Bank of Australia — Full financial report (2026 Y), p24](https://app.finbar.com/go?id=P155654854)
5. [Commonwealth Bank of Australia — Full financial report (2026 Y), p24](https://app.finbar.com/go?id=P155654866)
6. [Commonwealth Bank of Australia — Full financial report (2026 Y), p4](https://app.finbar.com/go?id=P155654137)
7. [www.commbank.com.au](https://www.commbank.com.au/content/dam/commbank-assets/investors/2026/CBA-2026-Full-Year-Results-Profit-Announcement.pdf)
8. [Commonwealth Bank of Australia — Full financial report (2026 Y), p3](https://app.finbar.com/go?id=P155654118)
9. [stockanalysis.com](https://stockanalysis.com/quote/asx/CBA/employees/)
10. [Commonwealth Bank of Australia — Presentation (2026 Y), p46](https://app.finbar.com/go?id=T17948204)
11. [Commonwealth Bank of Australia — Full financial report (2026 Y), p197](https://app.finbar.com/go?id=P155658835)
12. [Commonwealth Bank of Australia — Presentation (2026 Y), p51](https://app.finbar.com/go?id=P155672388)
13. [Commonwealth Bank of Australia — Presentation (2026 Y), p50](https://app.finbar.com/go?id=P155672365)
14. [Commonwealth Bank of Australia — Presentation (2026 Y), p50](https://app.finbar.com/go?id=P155672374)
15. [Commonwealth Bank of Australia — Presentation (2026 Y), p50](https://app.finbar.com/go?id=P155672380)
16. [Commonwealth Bank of Australia — Full financial report (2026 Y), p24](https://app.finbar.com/go?id=P155654837)
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19. [www.commbank.com.au](https://www.commbank.com.au/institutional/client-solutions/corporate-and-institutional-transaction-banking.html)
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21. [www.commbank.com.au](https://www.commbank.com.au/institutional/client-solutions/financial-markets-and-risk-management.html)
22. [www.commbank.com.au](https://www.commbank.com.au/insurance.html)
23. [Commonwealth Bank of Australia — Full financial report (2026 Y), p24](https://app.finbar.com/go?id=T17946674)
24. [Commonwealth Bank of Australia — Full financial report (2026 Y), p24](https://app.finbar.com/go?id=P155654838)
25. [Commonwealth Bank of Australia — Full financial report (2026 Y), p24](https://app.finbar.com/go?id=P155654855)
26. [Commonwealth Bank of Australia — Full financial report (2026 Y), p24](https://app.finbar.com/go?id=P155654852)
27. [Commonwealth Bank of Australia — Full financial report (2026 Y), p166](https://app.finbar.com/go?id=P155658217)
28. [Commonwealth Bank of Australia — Partial financial report (2026 Y), p103](https://app.finbar.com/go?id=T17947204)
29. [Commonwealth Bank of Australia — Full financial report (2026 Y), p16](https://app.finbar.com/go?id=P155654588)
30. [www.commbank.com.au](https://www.commbank.com.au/about-us/our-company/international-branches/asia.html)
31. [www.commbank.com.au](https://www.commbank.com.au/about-us/our-company/international-branches/north-america.html)
32. [www.commbank.com.au](https://www.commbank.com.au/about-us/our-company/international-branches/europe.html)
33. [www.commbank.com.au](https://www.commbank.com.au/about-us/our-company/international-branches/european-union.html)
34. [Commonwealth Bank of Australia — Full financial report (2026 Y), p107](https://app.finbar.com/go?id=P155657020)
35. [Commonwealth Bank of Australia — Full financial report (2026 Y), p107](https://app.finbar.com/go?id=P155657022)
36. [Commonwealth Bank of Australia — Full financial report (2026 Y), p108](https://app.finbar.com/go?id=P155657033)
37. [Commonwealth Bank of Australia — Full financial report (2026 Y), p107](https://app.finbar.com/go?id=P155657024)
38. [Commonwealth Bank of Australia — Full financial report (2026 Y), p107](https://app.finbar.com/go?id=P155657026)
39. [Commonwealth Bank of Australia — Full financial report (2026 Y), p107](https://app.finbar.com/go?id=P155657028)
40. [www.commbank.com.au](https://www.commbank.com.au/about-us/our-company/history/1912-1990.html)
41. [www.commbank.com.au](https://www.commbank.com.au/about-us/our-company/history/amalgamations.html)
42. [unreserved.rba.gov.au](https://unreserved.rba.gov.au/pages/bankhistory)
43. [www.commbank.com.au](https://www.commbank.com.au/about-us/our-company/history/1960-1991.html)
44. [www.commbank.com.au](https://www.commbank.com.au/about-us/our-company/history/1991-onwards.html)

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