DILLARD'S, INC.

Overview

Dillard’s, Inc. is a U.S. department-store retailer selling apparel, shoes, cosmetics, accessories, home furnishings and other consumer goods through stores, clearance centers and its online store. Its business also includes a construction segment, primarily supporting store construction and remodeling.[1]

The company operates across 30 states, with 272 stores—including 28 clearance centers—and an online store. It had approximately 29,100 associates as of December 20, 2025. For the fiscal year ended January 31, 2026 (reported as fiscal 2025 in company comparisons), net sales were approximately $6.474 billion.[2]+2

Founded by William T. Dillard in 1938, the company describes its purpose as helping people feel good about themselves and supporting confidence and self-expression through fashion.[4][5] [1]+4

Products & services

Dillard’s sells women’s, men’s, juniors’ and children’s apparel; ladies’ accessories and lingerie; men’s accessories; cosmetics; shoes; home and furniture; and other consumer goods. Its named exclusive brands include Antonio Melani, Gianni Bini, GB, Roundtree & Yorke and Daniel Cremieux. The company describes its private-label merchandise as a way to differentiate its assortment and offer fashionable, higher-quality goods, often at savings versus national brands.[1][6]

In the six months ended August 1, 2026, net sales mix was 21% ladies’ apparel, 20% men’s apparel and accessories, 16% ladies’ accessories and lingerie, 15% cosmetics, 14% shoes, 8% juniors’ and children’s apparel, and 3% home and furniture; construction accounted for a further 3%.[7] Dillard’s also sells through dillards.com and offers online order fulfillment from stores and fulfillment centers, buy-online-pick-up-in-store, and returns by mail or in stores. Its CDI Contractors subsidiary provides general contracting and constructs or remodels company stores.[8][9] [1]+4

Geographic presence

Dillard’s, Inc.’s retail operations are concentrated in the United States. Its fiscal 2025 filing, for the year ended January 31, 2026, reports 271 stores, including 28 clearance centers, across 30 states, primarily in the Southwest, Southeast, and Midwest; it does not provide store counts by state.[1][10] The company does not disclose revenue by country, state, or region, or geographic revenue percentages.[10]+2

The company is headquartered at 1600 Cantrell Road in Little Rock, Arkansas. Its listed distribution centers are in Mabelvale, Arkansas; Gilbert, Arizona; Valdosta, Georgia; Olathe, Kansas; Salisbury, North Carolina; and Fort Worth, Texas. It also operates an internet fulfillment center in Maumelle, Arkansas.[13][14] Dillard’s reported about 29,100 associates as of December 20, 2025; approximately 87% of full-time associates worked in retail stores, but the filing does not provide employee counts by state or region.[2][15] [1]+8

Business segments

Dillard’s reports two business segments: Retail Operations and Construction. Retail Operations comprises the company’s department-store operations and generated $6.232 billion, approximately 96.3% of FY2025 consolidated net sales. Construction is its general-contracting business; it generated $242.1 million of external-customer sales, approximately 3.7% of consolidated net sales. The shares are calculated from reported external-customer sales of $6.474 billion; the Construction segment’s reported customer sales also include intersegment revenue.[17][18]

The company also discloses merchandise categories within Retail Operations, but these are product-line sales mix, not additional reportable segments: ladies’ apparel 20%, men’s apparel and accessories 19%, cosmetics 16%, ladies’ accessories and lingerie 14%, shoes 14%, juniors’ and children’s apparel 9%, and home and furniture 4% of total net sales.[19][16] [17]+3

Company history

Dillard’s was founded in 1938, when William T. Dillard opened his first store in Nashville, Arkansas. The business expanded into nearby markets, including Texarkana in 1948, and grew through acquisitions such as Mayer & Schmidt in Tyler, Texas, in 1956. In 1964, the company moved its headquarters to Little Rock and incorporated as Dillard’s, Inc.; it first offered Class A shares to the public in 1969.[4]+2

The company’s growth accelerated through department-store acquisitions in the 1980s, including Dayton Hudson divisions in 1984 and stores associated with Macy’s, Joske’s and Cain-Sloan in 1986–87. William T. Dillard II became president and chief operating officer in 1977, then CEO in 1998; his brother Alex became president that year. Dillard’s continued expanding through acquisitions of regional department-store groups and locations, including Gayfers, Bacon’s and Maison Blanche in 1998.[20]+2 [4]+4

Sources

• DILLARD'S, INC. — Full financial report (2026 Y)
  13 citations

  [1][2][3][6][10][11][12][13][14][15][17][18][19]
• www.dillards.com[4]
• careers.dillards.com[5]
• DILLARD'S, INC. — Full financial report (2027 Q 2)
  3 citations

  [7][8][9]
• www.sec.gov[16]
• encyclopediaofarkansas.net[20]
• investor.dillards.com[21]
• walton.uark.edu[22]
• www.dillards.com[23]