Toast, Inc.

Overview

Toast, Inc. is a restaurant-technology company whose cloud-based platform brings together software, payment processing, restaurant hardware, and third-party integrations. Its products support front- and back-of-house operations across channels including dine-in, takeout, delivery, catering, and retail. Toast states its mission is to “empower the restaurant community to delight their guests, do what they love, and thrive.” [1][2]

The company serves restaurants in the United States and has international operations in the United Kingdom, Ireland, Canada, and Australia.[3][4] Toast reported $6.153 billion in revenue for the year ended December 31, 2025, approximately 164,000 locations at year-end, and approximately 6,500 employees worldwide.[5]+2 [1]+10

Products & services

Toast’s restaurant platform combines point-of-sale (POS) software and hardware with payments and operational tools. POS options include fixed terminals, handheld devices and self-service kiosks; Kitchen Display System (KDS) screens and kitchen printers route in-store and online orders into kitchen workflows. During network disruptions, the POS can continue taking orders, sending them to KDS, printing tickets and receipts, and storing encrypted card payments for later processing.[8]+2

Guest-facing products include Toast Websites and Branded App, with POS-integrated menus, and commission-free first-party online ordering; the Local by Toast app supports consumer ordering. Team and back-office tools include payroll, employee onboarding and records, time-and-tip synchronization from POS, scheduling and team communication. xtraCHEF by Toast offers accounts-payable automation, inventory management, ingredient-price tracking and recipe costing.[11]+2

Other capabilities include SmartScan for barcode-based retail item lookup and inventory planning, and Toast IQ, a conversational AI assistant that uses operating data to surface insights and support questions and actions within the system. Payments support in-person and digital channels, including card dipping, tapping or swiping and mobile wallets. Toast Capital facilitates working-capital loans originated by a bank partner; disclosed terms include eligible loans up to $300,000 with repayments taken as a fixed share of payment transactions. Hardware and professional services include devices and accessories, installation, configuration and training.[14]+5

Toast reports revenue in broad categories rather than by individual product: subscription services, financial technology solutions, and hardware and professional services. The filings describe subscription revenue as primarily based on locations and products; financial technology revenue includes payment processing and Toast Capital fees; and hardware and professional services include device sales and installation.[20]+2 [8]+14

Geographic presence

Toast’s geographic footprint is centered on the United States, with operations and sales also reported in Canada, the United Kingdom, Ireland, and Australia. The United States is identified as its core market.[23][24] Toast lists offices in Boston, Massachusetts, and Omaha, Nebraska, and has offices in Dublin, Ireland, and Toronto, Canada.[25]+2

Toast reported approximately 6,500 employees worldwide as of December 31, 2025; its 2025 annual report does not provide a country or regional employee breakdown. It also does not disclose revenue by country or region.[28] [24]+10

Business segments

Toast reports one operating and reportable segment. Its integrated restaurant platform includes SaaS applications, financial technology and payment processing, restaurant hardware, and third-party partners; the company does not report these as separate business segments.[29]+2

For FY2025, Toast disclosed revenue by category rather than by segment. Financial technology solutions generated $5.037 billion, approximately 81.9% of total revenue, primarily from payment processing; subscription services generated $936 million, approximately 15.2%, from SaaS access; and hardware and professional services generated $180 million, approximately 2.9%, from hardware sales and related services. Percentages are calculated from total revenue of $6.153 billion and rounded.[32]+6 [29]+12

Company history

Toast was founded in 2011 by Aman Narang, Steve Fredette, and Jonathan Grimm, and began serving restaurants from its Boston base.[33] In 2015, Chris Comparato became CEO.[34] The company expanded its restaurant technology offering in 2018 with the launch of ToastGo, a handheld point-of-sale device, and Toast KDS, a kitchen display system.[35]

Toast acquired xtraCHEF in 2021, adding back-office tools for restaurant accounting and operations, and completed its initial public offering that September.[36][37] Subsequent acquisitions broadened its products: Sling added workforce scheduling and communications in 2022, and Delphi Display Systems brought digital display and drive-through technology in 2023.[38][39] In 2023, Toast also expanded into Canada, Ireland, and the United Kingdom.[40]+2 Aman Narang succeeded Comparato as CEO on January 1, 2024.[43] In 2025, Toast launched ToastIQ, an AI-based platform for restaurant operations and marketing.[44] [33]+11

Sources

• Toast, Inc. — Full financial report (2025 Y)
  22 citations

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• www.sec.gov[7]
• Toast, Inc. — Full financial report (2026 Q 2)[10]
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